Social Media Strategy: Insured By Sisters

01— Project Overview

Objective:
Enhance online presence and strengthen community connections for Insured by Sisters, a local State Farm office owned by two sisters who bring a personalized, family-oriented approach to insurance services.

Results:

  1. Increased Engagement: Boosted Facebook and Instagram engagement rates by 30%, building stronger connections with clients and the community.

  2. Reel Views Growth: Achieved a 70% increase in reel views through relatable small business content resonating with local entrepreneurs and family-owned businesses.

  3. Business Spotlight Success: Posts spotlighting local businesses drove 60% more account interactions, fostering valuable relationships and community support.

Picture taken with Pineville Fire Dept. for Fire Prevention Month.

02— Project Goals

  1. Increase Brand Awareness: Establish Insured by Sisters as a trustworthy, family-centered insurance provider in the community.

  2. Foster Community Engagement: Engage the community through relatable and educational content.

  3. Build Customer Trust and Loyalty: Showcase their expertise and approachable nature to develop customer loyalty.

National Daughter’s Day post highlighting family members of the business owners.

03— Creative Strategy

  • Family & Local Connection: Share stories, photos, and anecdotes about the sisters, their families, and local partnerships, reinforcing their community roots.

  • Insurance Education: Provide easy-to-understand tips on insurance topics, demystifying insurance terms for their audience.

  • Customer Testimonials: Post real stories and testimonials from satisfied clients, making the benefits of working with a family-run business relatable.

  • Community Engagement: Partner with local businesses for events and cross-promotions.

04— Content Highlights

  • Quick Claims Tips: Weekly posts providing weekly claims information.

  • #SmallBusinessOwner: Use trending/relatable audio to create content about being a small business owner.

  • Customer of the Month: Feature loyal customers and tell their stories, reinforcing client relationships.

Post introducing Katelyn, one of the owners of Insured by Sisters.

Post highlighting a team member’s work anniversary.

Halloween post from the team.

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Aléza